Delivery Information

Please note orders must be placed by 14:30 Mon - Fri for express delivery 1-2 days (mainland UK only). If you would like to arrange for delivery on a specific date please use the Special Requirements function at checkout, notifying us of the date you would prefer to receive you order, or any other additional information.

We do everything we can to meet the delivery times specified above. However, delivery times may occasionally be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. If we fail to meet a specified delivery date you can either cancel your order and receive a full refund, or continue with the order and accept a refund of any delivery charges where applicable.

Mainland UK
All orders are inclusive of VAT and delivery is free of charge. With our express delivery service you can expect to receive your order within 1-2 days. 

Northern Island, Highlands, Islands 
Delivery is also free for these addresses and VAT is included in the price you see; however, please allow extra time for delivery.

Delivery outside of the UK

If you live outside of the UK, delivery costs will be calculated at checkout. There are some addresses which may not be able to be delivered to so if you have any queries please contact us first via email to [email protected]

Returns and Refunds

If you're not entirely happy with your purchase, we're here to help.

All hampers are carefully packed, however, mistakes and accidents do happen and that's we we offer a, no quibble, money back guarantee on all our hampers.

Drop us an email with your concerns to [email protected]  with your contact details and your reason for returning an item and we'll get in touch within 24 hours. 




 

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